City Water Service

Download “PSN Payments” from the App Store® or Google Play™. TIP: Go online to create your payer profile before you use the app.


Click the pay button. The first time you will register; after that, payments are an easy 3-step process.

If you need assistance with paying online, call PSN at 866-917-7368. If you have questions on the amount of your bill or need service, call us at 859-792-2170.

 *By paying online, mobile or phone:
·    A $1.00 fee is charged for checking/savings payments; 2.75% (+50¢ if payment is less than          $100) is applied to credit/debit card payments.
·    You can pay immediately, schedule a payment or set up Auto-Pay for the amount of your              bill.  (Auto-pays must be set up online.)
·    You can print receipts, view past payments, see status of payments, stop Auto-Pay by going          online.

We use Payment Service Network to process our payments. PSN has been certified as maintaining the highest level of security as required by the credit card industry.

PAY BY MAIL: Send a check to
  Lancaster City Water
  308 West Maple Ave. 
  Lancaster, KY 40444